Reservation Policy

HOTEL POLICIES

AGE REQUIREMENT

Guests must be 18 years or older with photo identification to reserve a guestroom.

CANCELLATION POLICY

Reservations must be cancelled by 4pm on the day of arrival in order to avoid a charge of 1 night’s accommodation to the credit card guaranteeing the reservation. The cancellation policy may vary depending on type of reservation. Please refer to the reservation confirmation to verify the cancellation policy.

CHECK IN

Check in time is 2:00 pm. Should you need earlier accommodation we are happy to assist, however an early check-in charge may be applicable.

CHECK OUT

Check out time is at 10:00 am. Requests for a late check out can be directed to the front office on the morning of your departure and may be subject to availability and an additional charge.

EARLY DEPARTURE

If modification is not given to the hotel within 24 hours of departure , an early departure fee of $50 may apply to guests checking out prior to the reserved departing date.

ADDITIONAL GUEST

Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate additional guests, please change your reservation to reflect the total guests in a room. Additional fees will apply.

Rollaway beds are available for an addition fee of $35 and limited to specific room types. Please contact the hotel directly for further information.

CREDIT CARD POLICY

A valid Credit Card is required to confirm your booking and will be held on file against your booked rooms to cover any incidental charges or damages.  A $100 cash bond may be collected at the discretion of management in the event no Credit Card is available.

PETS

Pets are not allowed at the hotel.

SMOKING POLICY

Smoking is prohibited in all guestrooms, public areas or food and beverage outlets or designated non-smoking rooms. Smoking is only permitted outside the building. A $250 fee will be applicable to guests who violate this policy in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.

ALCOHOL POLICY

Alcoholic beverages service is restricted to those 18 years or older with a valid photo ID.

WIRELESS INTERNET ACCESS

Wireless high speed internet access is available from your own laptop or device. This service is available from the guest room or any public areas within the hotel lobby, bars and restaurants. Your device must be equipped with a wireless card and there is a daily allowance of 100mb complimentary.  Additional daily usage may be purchased at a fee.  This service is provided by an external supplier and the Hotel takes no responsibility for the reliability or speeds of service from the network.